[key points]

Key points

• •Airbnb plans to integrate AI features powered by large language models to enhance search, trip planning, and host support.
• •The company aims to build an AI-native experience where the app understands the user, plans the trip, and helps hosts manage their properties more efficiently.
• •Airbnb plans to expand AI usage in customer support, aiming to resolve a significantly larger portion of customer issues without human intervention and to broaden language coverage.