[key points]

Key points

• •Salesforce launched a completely rebuilt version of Slackbot, transforming it from a simple notification tool into an AI agent capable of searching enterprise data, drafting documents, and taking action on behalf of employees.
• •The new Slackbot runs on Claude, Anthropic's large language model, and Salesforce plans to support other providers like Google (Gemini) and OpenAI in the future.
• •Internal testing at Salesforce revealed rapid adoption of Slackbot, with high satisfaction rates and significant time savings for employees, thanks to its ability to synthesize information from various sources.