Workers don’t know how to use AI — and companies are to blame, research finds
April 2, 2026
•HR_Dive•Strong impact[key points]
Key points
- •Workers lack the skills to use AI tools effectively, despite organizational investments.
- •Lack of adequate training impedes productivity and return on investment.
- •Employees with low AIQ may use AI tools incorrectly or not at all, leading to productivity losses.
Impacted Jobs
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